Terms
ALO, LLC Terms and Conditions
Last Updated: August 28, 2025
Table of Contents
ACCEPTANCE OF TERMS
Please read the following terms and conditions of use carefully. Your access or use of any portion of the Site constitutes your agreement to follow and be bound by these Terms. If you do not agree to these Terms, you should not access or use the Site.
ALO reserves the right to make changes to the Site and to these Terms from time to time. When we make changes, we will post them here or email you. For this reason, we encourage you to review these Terms whenever you access or use our Site.
IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: THESE TERMS CONTAIN A CLASS ACTION WAIVER AND JURY TRIAL WAIVER AND REQUIRE ARBITRATION ON AN INDIVIDUAL BASIS IN CERTAIN JURISDICTIONS TO RESOLVE CLAIMS.
SITE CONTENTS
No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except as specifically permitted on the Site. You also may not, without ALO's written permission, "mirror" any material contained on this Site.
The Site, including all of its information and content, such as text, data, images, photographs, graphics, music, sound, and software (collectively, "Materials and Content"), is ALO property or that of our suppliers or licensors and is protected by patent, trademark and/or copyright under United Kingdom and/or foreign laws.
The content on this Site does not constitute medical advice. You should consult your doctor before beginning any exercise, training or athletic program. ALO is not responsible for any medical or health problems that may result from your engaging in any activities described on this Site.
DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS SECTION CAREFULLY, AS IT INCLUDES A CLASS ACTION WAIVER AND A JURY TRIAL WAIVER AND REQUIRES ARBITRATION ON AN INDIVIDUAL BASIS IN CERTAIN JURISDICTIONS.
This section applies to any and all claims or disputes between you and ALO arising out of or relating in any way to these Terms, your visit to the Site, or to any purchase, transaction, return or other interaction with ALO.
Mandatory Informal Dispute Process
The Parties agree to engage in pre-suit/pre-arbitration discussions for a period of no less than sixty (60) days. During this period, the Parties will communicate directly about any Dispute and attempt to resolve it without initiating either a lawsuit or arbitration.
Class Waiver and Jury Trial Waiver
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE ACTION.
For any Disputes brought in court, the Parties agree to exclusive jurisdiction and venue in any court in the United Kingdom. To the extent permissible under applicable law, any such cases shall be decided by a judge and not a jury.
PROHIBITED USES
The Site may be used only for lawful purposes and is available only for your personal, non-commercial use. ALO specifically prohibits any use of the Site for any of the following:
- Posting any information which is incomplete, false, inaccurate or not your own
- Engaging in conduct that would constitute a criminal offense or violate any law or regulation
- Communicating or posting material that is copyrighted without proper authorization
- Communicating or posting material that reveals trade secrets without authorization
- Attempting to interfere with the Site's networks or network security
- Using the Site to harass, disrupt, or unlawfully interfere with ALO business interests
ORDERS AND PURCHASES
To enhance your shopping experience and give as many customers as possible the opportunity to purchase ALO merchandise, we may place limits on purchases. We do not authorize the purchase of commercial quantities of merchandise.
You are responsible for contacting ALO within four weeks after ordering a product if the product has not been received. ALO does not hold or accept responsibility for packages that have been reported as delivered by the carrier and does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided was incorrect.
Expedited Shipping
Please note that during high-volume periods, shipping times may fluctuate, and two-day or next day delivery is not guaranteed.
PRIVACY POLICY
ALO's collection, use, disclosure and sharing of any personally identifiable information you provide via the Site shall be governed by our Privacy Policy and our Cookie Policy. For further information regarding ALO's collection, protection, and use of your personal information, please refer to our Privacy Policy.
Product and Pricing Information
Although ALO has made every effort to display our products and their colors, textures and appearance as accurately as possible, the displayed attributes depend upon the device display settings of the user. ALO cannot guarantee that your device will accurately portray the actual attributes of the products.
Products displayed may be out of stock or discontinued, and prices are subject to change. ALO is not responsible for typographical errors regarding price or any other matter.
PROPRIETARY RIGHTS
As between you and ALO, ALO is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on the Site, and is the copyright owner or licensee of the Materials and Content on the Site.
The ALO logos, designs, titles, phrases and product names (collectively, "ALO Intellectual Property") are owned by ALO and may be registered in the United Kingdom and internationally. You agree not to display or use ALO Intellectual Property in any manner without ALO's prior written permission.
DISCLAIMERS AND LIMITATION OF LIABILITY
CONSUMER PROTECTION LAWS IN SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATIONS AND EXCLUSIONS OF WARRANTIES. IF THESE LAWS APPLY TO YOU, THE EXCLUSIONS OR LIMITATIONS BELOW MAY NOT APPLY.
ALO publishes information on its Site as a convenience to its visitors. While ALO attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. We reserve the right to make corrections and changes to the Site at any time without notice.
ALO, ITS AFFILIATES, LICENSORS, SUPPLIERS, AND DISTRIBUTORS EXPRESSLY DISCLAIM ALL WARRANTIES, CONDITIONS, REPRESENTATIONS AND ENDORSEMENTS OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH REGARD TO INFORMATION ACCESSED FROM OR VIA THE SITE.
ALO makes no warranties of any kind regarding any non-ALO sites to which you may be directed or hyperlinked from this Site. Hyperlinks are included solely for your convenience.
IN NO EVENT SHALL ALO, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT PROVIDERS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM THE USE OF, OR INABILITY TO USE, THE SITE.
INDEMNITY
You agree to defend, indemnify and hold ALO, its directors, officers, employees, agents, affiliates, licensors, suppliers, and distributors harmless from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys' fees, arising from your use of the Site or your violation of the Terms.
GOVERNING LAW
These Terms shall be governed by, and construed and enforced in accordance with, the laws of the United Kingdom, without giving effect to any conflict of law provisions.
SEVERABILITY
Each section, paragraph, part, term, and provision of these Terms shall be considered severable. If any provision herein is determined to be invalid, such provision shall not impair the operation of other provisions of these Terms.
Questions About These Terms?
If you have any questions or concerns regarding these Terms and Conditions,
please contact us at: legal@aloyoga.com